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In this section, we will configure a scheduler to calculate the processing time and set the value of the SLA Monitoring flag

Administration > Manage Apps > SLA Monitoring scheduler > Scheduler configuration >Click on "Add a scheduler".

Kepler - Color fields | SLA & Custom actions > 3. Scheduler configuration > SLA 5.png

A new screen is displayed, we'll define the settings of the scheduler

Kepler - Color fields | SLA & Custom actions > 3. Scheduler configuration > SLA 2.png

Set the name of the scheduler;
Set the frequency type;
If frequency type is "Cron" we have to set the Cron expression Ex : 0 0 17 ? * * * which means that it will be executed every day at 7pm. For the frequency type "Interval", we have three choices: every day, every week or every month. You can use CronMaker which is a utility that will help you build cron expressions.
Set the JQL request that returns the list of issues to be processed;
Select the customfield that we created previously;
Click on "Add" button to save the configuration.