3.Scheduler configuration

In this section, we will configure a scheduler to calculate the processing time and set the value of the SLA Monitoring flag

1.Click on the tab 'Scheduler', to configure a schedular of the SLA

1. Is it a real time update ? Click Yes or No
2. Click on 
   to access to the screen of the configuration of the scheduler 
3. Save the configuration by clicking on the button 'Done' . Else, click on the button 'Cancel' , to cancel the configuration of the scheduler

The configuration of the scheduler 

There is two ways to access the screen of the configuration

1. Following the path : Administration > Manage Apps > SLA Monitoring scheduler > Scheduler configuration >Click on "Add a scheduler".  
2. Click on the button configuration on the tab 'Schedular' 

A new screen is displayed, we'll define the settings of the scheduler

1. Set the name of the scheduler;
2. Set the frequency type;
3. If frequency type is "Cron" we have to set the Cron expression Ex : 0 0 17 ? * * * which means that it will be executed every day at 7pm. For the frequency type "Interval", we have three choices: every day, every week or every month. You can use CronMaker which is a utility that will help you build cron expressions.
   
4. Set the JQL request that returns the list of issues to be processed;
5. Select the customfield that we created previously;
6. Click on "Add" button to save the configuration.

To create an action to do for each indicator, click on the tab "ACTIONS"