3.Scheduler configuration

In this section, we will configure a scheduler to calculate the processing time and set the value of the SLA Monitoring flag

Click on the tab 'Scheduler', to configure a schedular of the SLA

1. Is it a real time update ? Click Yes or No
2. Click on Configuration to access to the screen of the configuration of the scheduler 
3. Save the assignement by clicking on the buton "Done" . Else, click on the buton 'Cancel' , to cancel the configuration of the scheduler

The configuration of the scheduler 

Two ways to acces to the screen of the configuration 

1. Folowing the path : Administration > Manage Apps > SLA Monitoring scheduler > Scheduler configuration >Click on "Add a scheduler".  
2. Click on the buton configuration on the tab 'Schedular' of the configuration of the SLA Monitoring

A new screen is displayed, we'll define the settings of the scheduler

1. Set the name of the scheduler;
2. Set the frequency type;
3. If frequency type is "Cron" we have to set the Cron expression Ex : 0 0 17 ? * * * which means that it will be executed every day at 7pm. For the frequency type "Interval", we have three choices: every day, every week or every month. You can use CronMaker which is a utility that will help you build cron expressions.
   
4. Set the JQL request that returns the list of issues to be processed;
5. Select the customfield that we created previously;
6. Click on "Add" button to save the configuration.

To create an action to do for each indicator, click on the tab "ACTIONS"