In this section, we will configure a scheduler to calculate the processing time and set the value of the SLA Monitoring the Kepler - Color fields | SLA & Custom actions flag
1. Click on the tab 'Scheduler', to configure a schedular of the SLA
- Is Choose whether it is a real-time update? Click Yes or No
- Click on
to access to the screen of the configuration of the schedulerSommaire - Save the configuration by clicking on the button 'Done'. ElseOr, click on the button 'Cancel', to cancel the configuration of the scheduler
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A new screen is displayed , we'll to define the settings of the scheduler.
- Set the name of the scheduler;
- Set the frequency type;
- If the frequency type is "Cron" we , you have to set the Cron expression. Ex : 0 0 17 ? * * * which means that it will be executed every day at 7 pm. For the frequency type "Interval", we you have three choices:
- Set the JQL request that returns the list of issues to be processed;
- Select the customfield custom field that we you created previously;
- Click on the "Add" button to save the configuration.
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