In this section, we will configure a scheduler to calculate the processing time and set the value of the SLA Monitoring the Kepler - Color fields | SLA & Custom actions flag
1. Click on the tab 'Scheduler', to configure a schedular of the SLA
- Is Choose whether it is a real-time update ? Click Yes or No
- Click on on
to access to the screen of the configuration of the schedulerSommaire - Save the configuration by clicking on the buton "'Done" '. ElseOr, click on the buton 'Cancel', to cancel the configuration of the scheduler
...
The configuration of the scheduler
Two There are two ways to acces to access the screen of the configuration configuration
- Folowing Following the path: Administration > Manage Apps > SLA Monitoring scheduler > Scheduler configuration >Click >Click on "Add a scheduler".
- Click on the buton button configuration on the tab 'Schedular' of the configuration of the SLA MonitoringScheduler'
A new screen is displayed , we'll to define the settings of the scheduler.
- Set the name of the scheduler;
- Set the frequency type;
- If the frequency type is "Cron" we , you have to set the Cron expression. Ex : 0 0 17 ? * * * which means that it will be executed every day at 7pm7 pm. For the frequency type "Interval", we you have three choices:
- Set the JQL request that returns the list of issues to be processed;
- Select the customfield custom field that we you created previously;
- Click on the "Add" button to save the configuration.
...
To create an action to do for each indicator, click on the tab "ACTIONS"