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Administrators can view and filter this history on the User History page, with filters for action type, user, or execution date. Additionally, administrators can export the user history data from the table in CSV format.
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Note: The information of the user who performed these historical actions is retrieved from the database of your Jira instance. If a user is deleted, the record of their actions will remain in the database, but their profile information (name, surname, etc.) will not display correctly and will appear as "Unknown". |
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Note: If the user performs actions on a custom field of type attachment field on a creation screen, this action will be recorded in the history but without an issueKey or projectKey, because at that moment, the issue has not yet been created, and therefore, there is no issue key yet. |
2- Automated Cleanup :
However, for organizations with a large number of users, the history can quickly generate hundreds or even thousands of new entries per day, which may burden the database.
To address this, a Scheduled task service has been implemented. Every day at 13:00 AM (GMT), the Scheduled task runs automatically to delete action history records older than 2 months (See documentation for configure duration Attachment Global Setting).
This helps to maintain a lightweight database while keeping relevant records.
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