For a better management, SLA Monitoring for JIRA give gives you the possibility to configure one or more working calendar
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1. Add a calendar (Administration >SLA Calendars > Calendar Management)
2. To configure the calendar, Fill the folowing following field
- Set the name of the new calendar
- Set the description of the new calendar
- Click on the checkbox to choose the working day of the week
- Define the start time of the work for each working day
- Define the end time of the work for each working day
- Add a new holiday to the calendar
- Set the date of the holiday
- Is it a repeated or an exceptional holiday? ( Checked = Repeated)
- Click 'ADD' to add the holiday
- After filling all the fields, Save the new calendar by clicking on the button 'SAVE'